Wholesale Contact – EPØKHE USA

AUSTRALIA

Sales Enquiries: webstore@epokhe.co

THE AMERICAS

USA, CANADA & SOUTH AMERICA

Sales Enquiries: webstore@epokhe.co

EUROPE

Sales Enquiries: ben@wastedtalent.eu

UK

Sales Enquiries: ben@wastedtalent.eu

JAPAN

Sales Enquiries: vivagroove@gmail.com

REST OF WORLD

Sales Enquiries: webstore@epokhe.co

SUBSCRIBE TO EPØKHE

Latest releases, Co'labs and the EPØKHE MUSE series.

Ordering is Easy & Risk Free!
Epokhe is committed to customer satisfaction- if you receive any merchandise that is defective in any way, simply return it to us within the time frame listed below,
in the condition that you received it and we will happily exchange it*.
*Refunds or Exchanges not applicable on Sale or Promotional items.
Exchanges (full price items) - Limited to unused products within 10 days for equal or lesser value.
Refunds (full price items) - Refunds will be issued if you are not 100% happy with the product, it is defective and an exchange is unwanted. Please return products within 10 days of purchase.

Exchange Process

To exchange EPOKHE product please follow the simple steps below:

STEP 1.

Complete the Exchanges section on the lower part of your invoice & enclose with your return merchandise. Be sure to complete all fields to ensure prompt turn around.

STEP 2.

Securely pack all items with your invoice or reuse the original packaging. Please ensure that all boxed items are securely enclosed in a satchel as we are not able to accept them if damaged.

STEP 3.

Ship your returns package to:

USA - EPOKHE Returns

EPOKHE USA

Free My Store

5931 S Western Ave. Spce B-C

Los Angeles, CA 90047

USA

STEP 4.

For security and peace of mind, we strongly suggest insured registered post as EPOKHE is not liable for lost return parcels.

STEP 5.

Once received in our warehouse, we will inspect and process the goods.

Please allow 5 business days to receive your exchange/refund.

To keep you informed, we will send you an email confirming your exchange or refund and how it is being processed to your original form of payment.

STEP 6.

EPOKHE will then gladly cover the cost of shipping your new product if it is deemed to be faulty, any shipping costs for exchanges will be covered by you.

Faulty Returns Needing Repair
If you have a faulty item that you would like repaired, please follow the simple steps of a normal return as shown above.
Please make sure you enclose your original invoice, along with a description of the fault. Please contact us at webstore@epokhe.us “Attn:Returns” if you need a new copy of the invoice.
Once received in our warehouse, we will inspect the goods & then issue a refund or repair the goods. We aim to have your refund processed within 48 hours of receiving.
Contact will be made by email informing you of the RA Number and all relevant details.
If an order is deemed faulty, we will reimburse the return postage up to a total of $10.00. For further in depth information on warranties and faulty items, please contact our customer service team.

Return Terms and Conditions
Epokhe returns department operates Monday-Friday. Once your order is received in our warehouse.
We will inform you by email when your transaction is being processed.
Please note that NO Exchanges can be made in person at the warehouse. Please contact customer service if you have special requirements regarding this.
Epokhe cannot accept COD deliveries.
Please note that if you are wanting to exchange or return boxed goods, they must be returned to Epokhe in the original unmarked packaging and in good condition.
If the items are being posted back, please ensure you pack them inside a satchel & do not attach anything to the outside of the original packaging.
Should the packaging be marked or in unsatisfactory condition there may be a chance that we will not exchange or refund the goods.

Returns address:

EPOKHE USA

5931 S Western Ave. Space B-C
Los Angeles, CA 90047

If you have any further questions, please contact customer service on:
Email: webstore@epokhe.co

FRAME MEASUREMENTS
				FRAME		BRIDGE	TEMPLE	LENS
STYLE	FRAME MATERIAL	LENS CURVE	BOXING MEASUREMENT	WIDTH	HEIGHT	NOSE	LENGTH	WIDTH	HEIGHT	PD
ANTEKA	acetate	B – 6	51 □ 21 145	139.6	50.5	22.5	145.0	51.0	45.6	54.0
ANTEKA S2-18	acetate	B – 4	51 □ 21 148	142.5	51.2	22	148.0	51.0	44.63	??
ANTEKA 2.0	acetate	B – 6	51 □ 21 145	139.6	50.5	22.5	145.0	51.0	45.6	54.0
ANTEKA 2.0 S2-18	acetate	B – 4	51 □ 21 148	142	51.2	22	148.0	51.0	44.63	??
BORIS	acetate	B – 6	53 □ 21 145	142	52.4	21.6	145	53	41.5	58.0
CANDY	acetate	B – 6	51 □ 18 140	140	48.2	19	140	51	38	56.0
DENZ	metal	B - 2.5	51 □ 21 145	137.4	43.8	22	145	50	43.8	?
DUSAN	acetate	B – 6	48 □ 23 145	138	46	24.4	145	48	37.6	51
DYLAN	acetate	B – 4	49 □ 24 145	142	51.2	24.7	145	49	41.7	54
DYLAN ZERO	acetate	B – 0	49 □ 22 145	142	51.2	23	145	49	41.7	54
IMOGENE	acetate	B – 6	51 □ 19 142	149	53	20	142	51	40.9	57
ISAY	acetate	B – 6	48 □ 22 145	141	47.2	23	145	48	40	53
KINO	acetate	B – 4,5	50 □ 21 145	147	50	21.6	145	51	49.0	39.6
KLARA	acetate	B – 6	53 □ 11 145	139.9	43.7	19.0	145	53	43.8	57
KOFE	acetate	B – 4	51 □ 21 145	147	50	22	145	51	42.5	56.0
KUPIT	acetate	B – 4	51 □ 20 148	?	50	21	142	?	?	?
KOZARA	metal combo	B – 6	49 □ 23 140	135	52	23.6	140	49	46.2	52.0
LEV	metal	B – 2	61 □ 11 150	148	66	12	150	61	54.7	76
NAZAR	metal combo	B – 6	49 □ 22 145	138	49	23	145	49	43	52.5
NETO	metal combo	B – 2	51 □ 19 148	141	47	20.5	148	50	42.2	56
NON	acetate	B – 4	51 □ 20 148	143	48.5	21.0	148	50	40	56
NOPA	acetate	B – 6	55 □ 18 145	144	53.4	19.5	145	55	43	61
NOTOMY	metal	B – 4	55 □ 17 115	142	47.9	17.6	115 (110-160)	55	48.9	62
ODIN	acetate	B – 4,5	51 □ 18 145	140.7	48	19	145	50	43.7	??
OHA	acetate	B – 6	52 □ 24 145	145	58	25.4	145	52	48.4	56
OLLO	acetate	B – 2	46 □ 25 143	143	53.8	26.0	143	46	46	46
OSTRA	acetate	B – 6	47 □ 20 145	132	46	20.8	145	47	40.8	54
POEZD	metal combo	B – 6	48 □ 22 140	132.5	47	23	140	48	43	51
POKA	acetate	B – 6	54 □ 16 148	146	40.8	17	148	54	41.8	?
RENACA	acetate	B – 6	55 □ 19 145	144	54.5	20	145	55	46.9	62
UZI	acetate	B – 2	50 □ 21 138	140	40.5	22	138	50	35.3	53.2
VALENTINE	acetate	B - 2	52 □ 21 150	144.5	50.2	21	150	52	41.8	58.2
XOA	metal	B – 8	51 □ 18 110-160	133.7	52.3	19	110-160	51	49	53
ZAYA	acetate	B – 2	56 □ 19 148	146	51.8	19	148	56	45.5	62.6

AUSTRALIA

THE AMERICAS

USA, CANADA & SOUTH AMERICA

EUROPE

UK

JAPAN

REST OF WORLD

SUBSCRIBE TO EPØKHE

SELECT YOUR REGION

SELECT YOUR REGION

Exchange Process

FRAME MEASUREMENTS

FRAME

BRIDGE

TEMPLE

LENS

STYLE

FRAME MATERIAL

LENS CURVE

BOXING MEASUREMENT

WIDTH

HEIGHT

NOSE

LENGTH

WIDTH

HEIGHT

PD

ANTEKA

ANTEKA S2-18

ANTEKA 2.0

ANTEKA 2.0 S2-18

BORIS

CANDY

DENZ

DUSAN

DYLAN

DYLAN ZERO

IMOGENE

ISAY

KINO

KLARA

KOFE

KUPIT

KOZARA

LEV

NAZAR

NETO

NON

NOPA

NOTOMY

ODIN

OHA

OLLO

OSTRA

POEZD

POKA

RENACA

UZI

VALENTINE

XOA

ZAYA